Telemarketing - Virtual Head Office - Small Business Support & Services
0333 7500175


Telemarketing is a highly effective means of getting your business message out to a targeted group of people.

Whether you want to generate business from new clients or get more from the database you already have we sell your business for you. Our team are tenacious, yet always friendly and are well versed in objection handling.

Directly speaking to your target market and telling them about your target market means that you can answer any questions there and then and overcome any objections as they arise. The main difference between telemarketing and other forms of marketing is that you are not waiting for your prospect to react to your call to action, you are actively encouraging them to take the next step.

How does Virtual Head Office run a telemarketing campaign?

We will start with a free consultation where after finding out about your business and the product or service you wish to promote and what you want to achieve from the campaign we will provide our input on how to run the campaign, how much time to spend on it taking in to account the results you want to achieve and your budget. We can also advise on and if you wish purchase data on your behalf.

We will then go away and prepare a loose script for us to work from. (We call it a loose script as we do not read from a script but there will nevertheless be certain points that we need to get in to the conversation.)

Once you have reviewed the script and are happy with it we will plan the hours and start making the calls.

Our telemarketing style is friendly and professional and won’t give anyone a hard sell. We don’t read from scripts, instead we concentrate on engaging your prospects in two way conversations and building a rapport.

As we make our telemarketing calls we will update your data with not just the notes of the calls but also any amendments to details such as new contacts, email addresses or any further useful information. Any appointments that we make are either booked straight in to your calendar or emailed to you, whichever you prefer.

At the end of each week we will send the results of the week’s telemarketing over to you. You’ll be able to see exactly how many calls we have made, who we have spoken to, which appointments we have made as well as a note with a short summary of every single conversation we have had, enabling you to see exactly how the telemarketing calls have been received.

Many of our clients come to us because they understand the value of telemarketing but either don’t have the time don’t enjoy making telemarketing calls themselves.

To get the most from a campaign it is advisable to plan time every single week to make your calls, something it is not always possible to do yourself. Using our telemarketing team not only means that your pipeline will be followed up on every week, ensuring nothing gets missed, but also that we will be factoring in the best time to call people.

How much does a telemarketing campaign cost?

Our rate is £20+VAT per hour to make the calls.

Unlike most other telemarketing companies we do not charge a set-up fee and we do not charge for reporting.

For you to get the maximum return on investment we recommend that you should make a minimum of 5 hours per week for a period of at least three months.


Builds pipeline and generates genuine sales leads

Telemarketing helps build a quality business pipeline and generate genuine sales leads.

Helps utilise your existing database

·         Maintain contact with existing database to encourage sales and demonstrate excellent customer service.

Dramatically improves success rates of marketing campaigns

·         Dramatically improve the success rate of your marketing campaigns by following up on your mailshots.

Cleanse data

Cleanse data before marketing to avoid wasting time and money on out of date data.

Great Value

The telemarketing service is just £20+VAT an hour


I have been using Virtual Head Office for years and they have always been great!

Laura Halstead
Laura HalsteadPropono PR

Having the telephone answering service meant that I could get on with family life and have a holiday!

Libby Sheridan
Libby SheridanMojo Consultancy

Virtual Head Office allows small and start-up businesses to outsource key aspects of their business such as call answering, mail forwarding, telemarketing, admin and web design. Located in London, Manchester, Leeds, Colchester and Bury St Edmunds we provide an excellent business address to small businesses. We target customers throughout London, Lancashire, Nottinghamshire, West Yorkshire, Essex, Hampshire, Cheshire, West Midlands, Gloucestershire, East Anglia and the UK. Registered Office: Suite 1, 5th Floor, Leeds, West Yorkshire LS1 5JD. Company No. 07068654.